Frequently Asked Questions

What are the benefits of using eServices?

Which equipment is required for using eServices?

Is the Promoters’ Guide available on the SECP website?

How can I get help on eServices?

Why are KYC documents for Corporate Accounts such as Memorandum and Articles of Association, Trust Deeds, Certificate of Incorporation and Commencement required when SECP’s website provides the status of corporate entities?

Why are documents like Authority Resolutions and Directors’ CNICs required for KYC purposes in case of corporate entities?

Why isn’t there a standardized process to determine thresholds and investors’ categorization for Enhanced Due Diligence (EDD)?

What are the documentation requirements for enhanced due diligence such as wealth statements and bank statements, and what are examples of source of wealth/funds?

Which companies must comply with Circular no. 16 of 2018 read with Circular no. 20 of 2018?

What is the mechanism for a company with legal-person members to obtain UBO information?

If a company has five members — three natural persons and two legal persons with varying ownership — how are UBOs determined?

How would you differentiate between beneficial ownership and legal ownership?

What obligations are placed on Regulated Persons (RPs)?

What are the stages of money laundering?

How do AML/CFT requirements apply to SECP-regulated financial institutions when money is routed through banking channels?

Are non-deposit-taking financial institutions exempt from AML/CFT compliance?

Who can register as a user of eServices?

How do I apply for user registration, and what is the fee?

What are the requirements for user registration?

How can I recover a forgotten Password or reset my PIN?

Where can I find contact details for Company Registration Offices (CROs)?

How do I get the Challan form for online filing?

Why is the Sign Forms link not active or clickable?

Why am I getting an error while trying to Sign Forms?

If I log in and find that the data in the system is not updated for my company, how do I get it rectified?